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What you should do in an evacuation

Stay safe, always listen to the advice of the emergency services and evacuate when told to do so.

  • Leave your home if the emergency services say so.  Refusing to leave on their advice will put you, your family and those trying to help you at risk.
  • When you are evacuated you will be taken to an evacuation centre run by your local council. Free food and bedding is provided. Bring spare clothing, essential medication and babycare items if you have an infant.
  • Most evacuation centres will let you bring your pets. Take their food. Put cats and small animals in a pet carrier or secure box. People running the centres are trained to give you support and advice. They will help you through the stress of a flood and prepare you for what to do afterwards.
  • Let someone know if you intend to stay with friends or relatives after being evacuated.
  • Let your neighbours know if you decide to leave your home while a flood warning is in place so you can be accounted for in case of evacuation.

Do you need help or support to undertake these flood actions?

Some people may need help or support to prepare for flooding.  As part of your flood planning we recommend you think about who you can ask for assistance before, during and after a flood.  

You could also consider contacting your local authority, as  many of them keep lists of vulnerable people who might need extra support in a flood or emergency situation. 

If the Floodline Warnings Direct service is available in your area, we can arrange for any flood warnings for your property to also be delivered to a relative or friend, so that they are aware you may be in need of assistance.  You can set this up by phoning Floodline on 0845 988 1188.